HERE YOU CAN FIND ANSWERS TO SOME OF OUR MOST COMMONLY ASKED QUESTIONS… To find out about wholesale pricing and specific information about displays, boxes and jewellery for your store, please click here. Star of Sweden will handle your order within 24 hrs. Delivery time is 3-5 days within Sweden. Once your order has been placed, you will receive an order confirmation by email including all necessary information in regards to your order. Your order will be shipped out with DHL, UPS or with Postnord. You will receive an email with tracking information once your order has been shipped out from our warehouse. A text message or email will be sent to you when your package is ready for pick up. Our jewellery is unbelievably appreciated as a surprise gift because every piece of jewellery comes with a designed giftbox and a personal gift letter. Enter the address of the person you want to send your selected gift to by checking the box to add another shipping address. Changes can be made up to 3 hours after your order has been received. email us your change to customer hello@starof.se and enter your order number. You can find specific material descriptions for each jewellery on our website displayed for each product. Star of Sweden work with 925 sterling silver, plated brass with either 18K gold or rhodium and stainless steel. Notify customer service by sending an email to hello@starof.se within 1 hour after you place your order for your cancellation to apply. If you have not received an order confirmation sent by mail from us within 15 minutes of placing your order, please contact us at hello@starof.se so that we can assist you further We ship all over the world. You can easily choose which country you’d like us to ship to. Please just select your country when you proceed to checkout. Keep in mind lead times may vary. We also ship to the US. Yes we do ship to the US. It´s safe to make a purchase with credit card at Star of Sweden. The money is deducted when your order is sent from us. This payment method does not involve any additional costs. Personal data is processed through encryption protocol SSL/TLS. When paying via Klarna payment solution, invoice is safe and easy. You never need to provide your card details and you pay after you receive your goods. – Pay within 14 days, invoice fee is 0 sek Use the shipping calculator at checkout to get your cost of shipping. It may vary depending upon your selected country Star of Sweden’s ambassadors are called Storytellers. The aim is to inspire others with your life story and Star of Sweden will help you accomplish this by wearing jewellery with your unique colour. Are you interested? You can easily register for our ambassador / storyteller program by clicking here. DO YOU HAVE ANY MORE QUESTIONS OR CONCERNS? DO NOT HESITATE TO CONTACT US BY CLICKING HERE.
– Choose to pay your invoice with Klarna up to 36 months. From 12 months, interest-free with an invoice fee of 29 SEK. From 12 months upwards, the interest rate is 19.9% with an invoice fee of 29 SEK
– Are you late with your payment?
With Klarna 14 days payment a fee of 60 SEK will be added to your invoice
If you have decided to pay your invoice up to 36 month or less, the added fee is 135 SEK
– Cost of shipping within Sweden is 59 SEK
At the time of purchase, a credit check, which in some cases means that a credit is taken. Then you will receive a copy of the credit report by mail. Personal data is handled in accordance with applicable law.
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HOW DO I BECOME A WHOLESALER FOR STAR OF SWEDEN?+
HOW LONG DOES IT TAKE TO GET MY JEWELLERY DELIVERED?+
CAN I SEND MY PRODUCTS AS A GIFT TO ANOTHER ADDRESS? +
HOW DO I MAKE CHANGES TO MY ORDER? +
WHAT MATERIAL DOES STAR OF SWEDEN USE IN IT´S JEWELLERY?+
HOW DO I CANCEL MY ORDER? +
WHERE IS MY ORDER CONFIRMATION? +
I do not live in Sweden? Do you ship to other countries?+
Do you ship to the US?+
Is it safe to make a payment with credit card at Star of Sweden?+
I have chosen to make a payment by invoice, how does it work?+
How do I become an ambassador for Star of Sweden?